Digital Agency Tools Docs

Calendar and availability

Your time zone and date format, the rules every booking follows, and the hours in the week customers can book.

The Calendar settings page with Calendar configuration, Booking policies and Global availability cards
Settings → Calendar. The first two cards save as you pick; availability has its own Save button.

How to

  1. In the sidebar, under Settings, open Calendar.
  2. Pick your Default timezone and Date format for calendar. They save straight away.
  3. Set the three Booking policies.
  4. Under Global availability, set the hours for each day, or click Quick set: Mon–Fri, 9–5 to start from office hours.
  5. Click Save availability.

Calendar configuration

Default timezone is the time zone your bookings and availability are in. Get this right first: everything else is measured in it.

Date format for calendar is how dates are written across the panel. Calendar week starts on is Sunday or Monday. Default country (for phone numbers) is the same setting as Business country on the Business page.

Date formats

MM/DD/YYYY  US
DD/MM/YYYY  European
YYYY-MM-DD  ISO

Booking policies

Buffer between bookings keeps a gap after each booking, so you are never booked back to back. Maximum days in advance is how far ahead customers can book. Minimum advance notice stops last-minute bookings.

These apply to your whole booking page. Individual products can have their own schedules on top.

Typical values

Buffer          15 minutes (0 = none)
Days in advance 30 = a month, 90 = three
Advance notice  2 hours, 24 = a day,
                0 = book immediately

Global availability

Each day of the week has its own time blocks. Click Add time block on a day to add another — for example 9:00–12:00 and 14:00–17:00 to keep lunch free. Each block has From and To times, an Available switch, and a delete icon. A day with no blocks cannot be booked.

Changes here are not saved until you click Save availability.

Customers can only book inside these hours. If you connect Google Calendar, events in your calendar also block the time they cover.

The calendar icon at the top of the page (Connect Google Calendar) takes you to Settings → Integrations.

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